Everything you need to create, send and find your certificates

Sign up

1. On the home page, click Get started for free (or go directly to the registration page).
2. Fill in the form: organization name, email, password, first name, last name, and phone.
3. Check I accept the privacy policy, then click Create my account.
4. Open your inbox: you will find a welcome message with a validation link. Click it to activate your account.

Organization name*

Your entity’s name (e.g. « Centre de Formation Démo »). It is stored in uppercase and may appear on your certificates. You can change it later.

Email*

Used as your sign-in identifier. Choose an address you actually check.

Password*

At least 8 characters. The eye icon lets you show what you type to avoid typos.

First and last name*

Yours, as the account owner.

Phone*

With country code, for example +229 01 00 00 01.

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Sign in

1. Click Login at the top of the home page.
2. Enter your email and password, then click Sign in.
3. You land on your dashboard, with the message “Login successful. Welcome!”.

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Forgot password

1. On the login page, click Forgot password?.
2. Enter your email and submit: a reset link is sent to you.
3. Open that link within 30 minutes, choose a new password, and confirm it.

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The four counters

• Participants: the number of distinct people who have already received a certificate from your organization.
• Active Templates: your available certificate templates.
• Generated Certificates: total certificates produced.
• Emails Sent: certificates delivered successfully (sent by email or generated as PDF).

Below, the Recent Certificates table lists the 10 latest certificates. The eye icon opens the certificate; the Send button emails a certificate that was only generated.

The left menu

Campaigns

Create, launch, and track bulk sends (step 09).

Certificates

Find, filter, resend, or regenerate each certificate (step 10).

Credits

View your balance and top up (step 08).

Team

Invite colleagues and view members (step 11).

Organization

Logo, signatories, and default text for your certificates (step 04). Visible to the administrator only.

Template Gallery / My Templates

Browse and manage your certificate templates (step 05).

Email Config

Outgoing mailbox settings (step 07).

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Enter the information

1. In the menu, click Organization.
2. Check the organization name.
3. Click the Organization logo square to choose your logo (PNG or JPG, ideally 400 × 200 pixels).
4. Add your signatories with Add a signatory: full name, title or role, and signature image.
5. Click Save profile. The Certificate preview box shows the result.

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Option A - Start from a modern design (recommended)

1. Menu My Templates then Add a template.
2. Click Start from a modern design.
3. In the Choose a design column, click the style you like (Prestige Doré, Teal & Soleil, Minimaliste Sombre…).
4. In Customize, name the template and adjust the text: titles, body, place, date, signatories, elements to show (seal, logo, QR code…).
5. Watch the Live preview: « Prénom Nom » will be replaced by each participant’s name. You can click an element in the preview to move or resize it.
6. Click Save Template at the bottom of the form.

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Option B - Upload your own image

If you already have a certificate designed by a graphic designer (without names), import it as a background image.

1. Click Upload an image, name the template, and choose the image (PNG, JPG, WEBP, or GIF, preferably A4 landscape).
2. In the preview, drag the markers to place the participant name (green dot) and QR code (orange dot). You can also enter positions in millimeters.
3. Set the name size, color, and font, then click Save Template.

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Find and manage your templates

Template Gallery shows your templates as thumbnails, with Preview and Launch a campaign buttons. The administrator also sees templates created by invitees, grouped by person.

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My Templates lists templates you created, to edit, duplicate, or delete. The List linked label means a participant list is already attached to the template.

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Expected format

The file (.xlsx or .csv) must contain exactly these 4 columns, with these names in the first row:

fullname

Full name as it should appear on the certificate. Check spelling and accents: this exact text will be printed.

mail

The participant’s email: the certificate is sent there, and they use it to sign in to their area.

organization

The participant’s entity (company, school…). Shown on the verification page.

phone

The participant’s phone number.

Where to import the list?

The list is attached to a template. You can import it in two places: in the template form (Excel or CSV file of participants field), or when creating the campaign (step 09). Importing a new list replaces the previous one for that template.

Two options

• Managed Email e-Certif (paid monthly option): no setup; we send for you from infrastructure trusted by spam filters. Click Activate in the first box.
• Your own mailbox (free): click Custom SMTP configuration and follow the steps below.

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Fill in an SMTP configuration

Configuration name*

A name so you can recognize it, e.g. « SMTP Centre de formation ».

SMTP server and port*

Provided by your email provider. Examples: Gmail smtp.gmail.com port 587; Outlook / Microsoft 365 smtp.office365.com port 587. For business email, ask your host.

SMTP username*

Usually your full email address.

SMTP password*

The mailbox password. It is stored encrypted. With Gmail, use an app password (see tip below).

Sender name

Name shown in the participant’s inbox, e.g. « Centre de Formation Démo ».

Email subject

Message title. {name} is replaced by the participant’s name.

Message body

Email text. You can insert {name} (name), {code} (certificate code), and {link} (verification link).

1. Fill in the fields, then click Test connection: a green message confirms it works.
2. Click Save.

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Top up

1. Click Credits in the menu. The blue banner shows your current balance.
2. Enter how many certificates you want to issue (using + / − buttons, shortcuts 10, 20, 50…, or by typing the number). Unit price drops automatically with volume.
3. Check the total on the right, then click Pay and pay by Mobile Money or card.
4. Credits are added to your balance as soon as payment is confirmed. The payment appears in Payment history.

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Create the campaign

1. Menu Campaigns then New Campaign.
2. Give the campaign a name (e.g. « Formation Lorem Ipsum - Octobre 2026 »): it helps you find it later.
3. Choose the email configuration created in step 07.
4. Leave Send certificates by email to participants checked. Uncheck it if you only want PDFs (to print or distribute yourself).
5. Click the template to use: it is highlighted in blue. The List linked label confirms it already has a participant list.
6. If needed, import or replace the participant list in the last section.
7. Click Create Campaign. It is saved as Draft: nothing is sent yet.

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Launch the send

1. In the campaign list, click the green Launch button on the draft campaign.
2. A confirmation dialog summarizes what will happen. Click Launch to confirm.
3. A progress bar appears. Do not close the window: progress updates on its own. Allow a few seconds per certificate.
4. When finished, a message shows how many certificates were sent and any failures.

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Campaign statuses

The PDF only label marks a campaign launched without email delivery.

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Search and filter

Type a name, email, organization, or code in the search bar, optionally choose a status, then click Search.

Available actions

• Preview (eye icon): opens the certificate PDF.
• Send / Resend: (re)sends the certificate by email, e.g. if the participant did not receive it.
• Select several rows to Send selection at once.
• Regenerate selection: rebuilds PDFs with the latest template version (useful after fixing a typo or changing a signature).

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Send an invitation

1. Menu Team then Invite a member (top right).
2. Enter the person’s email and click Send by email: they receive a message with the registration link.
3. Prefer to share the link yourself (WhatsApp, SMS…)? Leave the field empty and click Generate link, then copy it.

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Track members and invitations

On the left, organization members and their role (Administrator or Member). On the right, recent invitations and status: Active (awaiting use), Used, or Expired. The copy icon retrieves the link for an active invitation again.

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• Click your name at the bottom of the menu to open My profile.
• Account information: enter a new password (or leave blank to keep it), then Save.
• Usage: number of campaigns, participants, templates, and certificates.
• Danger zone: Delete my account permanently removes all your data (participants, certificates, campaigns, templates, configurations). This cannot be undone.

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• The email shows the inviting organization’s name and a button to accept.
• The link is personal, valid for 7 days, and usable once.
• You pay nothing: you use the inviting organization’s credits.

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1. Open the link. The box at the top confirms the inviting organization’s name.
2. Fill in first name, last name, phone, email, and password (at least 8 characters).
3. Accept the privacy policy and click Join the organization.
4. You are signed in directly to the organization space. Next time, use the usual Login page.

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What is different for you

• The Organization menu item does not appear: logo and signatories are managed by the administrator.
• In Template Gallery, you see your own templates, then those the administrator shared with the team (usable but not editable).
• In Campaigns and Certificates, you only see what you created and sent yourself.
• You share the organization’s credit balance, shown at the bottom of the menu.
• You cannot invite other members.

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• The email comes from the organization that trained you (its name appears as sender).
• Open the PDF attachment to view, print, or save your certificate.
• The message may include a verification link: share it with an employer or school.

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1. Open e-Certif’s Login page and click Sign in as a participant.
2. Enter the email address your certificates were sent to, then click Send me a code.
3. Check your inbox: you will find a sign-in code.
4. Enter the code on the next page and click Verify and sign in.

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• Each row shows the organization, certificate type, status, and date.
• Filter by organization or status, or search for a word, then click Filter.
• The eye icon opens the certificate; Download saves the PDF.
• Select several certificates then click Download selection (ZIP) to get them all in one compressed file.

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1. Scan the QR code printed on the certificate with a phone camera (or open the verification link from the email).
2. The e-Certif verification page opens and shows Certificate verified, with holder name, organization, title, issue date, and code.

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